Terms of Service
Last updated 18 August 2026
Quotes and pricing
Prices shown on this site include the film, the installation, and us driving to you anywhere in San Diego County. There is no call-out charge.
They are accurate for a vehicle in normal condition. We confirm the final figure when we see the car and before we start any work. Where a job needs more time than a standard install — old film to remove, aftermarket glass, damage around the seals — we tell you the difference before we begin, not afterwards.
Booking and cancellation
Let us know as early as you can if you need to move an appointment. We'll do the same if weather makes a safe install impossible, since film cannot be fitted properly in rain or heavy wind at an open location.
Where we work
We need enough space to open the doors fully, and ideally shade or a garage. You are responsible for making sure we're allowed to carry out work at the location — some apartment complexes and business parks don't permit it.
California tint law
California limits how dark front side windows may be, and restricts windshield film to a strip along the top. We fit legal film to those positions as standard.
If you ask us to fit a darker film to a front window than the law permits, we will tell you it isn't legal for road use. Any citation, inspection failure or removal cost that follows is the vehicle owner's responsibility.
The vehicle's glass
We inspect the glass before we start and will point out anything we find. Chips, cracks, scratches, failing seals and factory-tinted glass that has already begun to fail can worsen during a normal install through no fault of the installer.
Removing old film — particularly from rear glass with defroster lines — carries a risk to those lines. We take every reasonable precaution, and we'll tell you before we start if a removal looks high-risk, but we can't guarantee the outcome of removing someone else's work.
Curing
Leave the windows up for three days after installation. Haze, small water pockets and a slightly cloudy look are normal while the film cures and clear on their own. Damage caused by rolling windows down early is not covered.
Warranty
Our films carry a lifetime warranty against bubbling, peeling, cracking, delamination and colour change, for as long as you own the vehicle. It is backed by the film manufacturer and honoured by us.
It does not cover scratches, damage from cleaning with ammonia-based products, damage caused by other work on the vehicle, or glass breakage. Use the cloth we leave with you.
The warranty covers replacing the film. It does not extend to other costs.
Payment
Payment is due on completion unless we've agreed otherwise in writing.
Getting hold of us
Call or text (858) 407-0711, or email service@blackoutbros.com. If something isn't right, tell us first — most issues are fixable and we'd rather come back out than leave you unhappy.